Service Support > FAQ

1.Q: Are you a factory or trading company?

  A: We are manufacturer.

2.Q: Where is your factory located? How can I wisit there?

  A: Our factory is located in Shenzhen City, China. You can fly to Hangzhou or Shenzhen airport directly, and  we will pick you up. Welcome to visit our factory.

3.Q: How can I get some samples?

  A: We are honored to offer you samples.

4.Q: How does your factory do regarding quality control?

  A: Quality is the priority. We always attach great importance to quality controlling fromthe start to the end. Our factory has gained CE, FCC, ROHS certification.

5.Q: What is your best price for this model?

  A: The price is negotiable.It can change according to your quantity or package.when you are making an inquiry,please let us know the quantity you want.

6. Q: What’s your MOQ? Can I mix styles and colors?

 A: For customized style,we usually require MOQ for 500pcs per model per color. If you have to mix styles and colors,the price may be slightly higher than that of one color one modal.

7. Q: What’s the delivery time?

  A: For products we have in stock,we can ship it within 3 days after receiving your payment based on 50pcs.  For custom order, quantity within 1000pcs,production time is 7-15 days after confirm with every details.

8.Q: What is your packing based on the price you quoted?

A: The price we quoted is based on Bubble bag and white paper bag then export carton that we normally use.Yes,we can make the logo for you.usually the logo can be marked on dial,case back,crown or buckle,depending on customer’s interest.  If you have to print or mark any logo,please let us know so we can figure out the cost for you.

Why Choose Us?
Quality Guaranty
3 years warranty with UL/FCC /ERP etc. approval.
Ressan is the pioneer of many WiFi & Bluetooth products technologies.
Professional Service
With powerful R&D and sales team, quickly response to support your business.
About Us

Shenzhen Ressan Technology Co., LTD is a high tech enterprises which is specialized in researching, designing, producing and marketing high level products.

Get in Touch
  • 5/F #2 building,xinjianxing Industrial Park,YangGuang industrial Zone,Xili Town,Nanshan District,Shenzhen,China
  • info@szressan.com
  • + 86 755 8626 7809
    + 86 151 1810 9065 (Mobile)
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